Answered By: Florence Achen-Owor
Last Updated: May 14, 2024     Views: 115

Overdue Items 

We will automatically renew all items on your account as long as they are not requested by another user and you have no blocks on your library account.

We’ll send you two recall emails if you need to return a book because someone else has requested it.

If you have a requested item and it is not brought back when it is due, you will not be able to borrow any more items until it has been returned.

Lost/Stolen books

If you lose your library book, you must report it at once to the library helpdesk. We will allow you some time to search for the book, but if you cannot find it the replacement cost must be paid. In some cases, you may be able to purchase a duplicate copy of the lost book - please speak to your Subject Librarian about this. If you pay the replacement cost and later find the lost book within one month, we may refund your payment on the production of the receipt and if the book is in good condition.

If your library book is stolen, you must report it at once to the library helpdesk. You are liable for the full replacement cost of any stolen books, but, on the production of a crime reference number from the police station where the theft was reported, we will only charge half the replacement cost. In some cases, you may be able to purchase a duplicate copy of the lost book - please speak to your Subject Librarian about this.

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